Acciom

Privacy Policy

Last updated: 1 July 2026

This Privacy Policy explains how Acciom Limited ("Acciom", "we", "us", or "our") collects, uses, and protects your personal data when you visit acciom.co.uk or contact us. We are registered in England and Wales (Company No. 11862326).

1. Information We Collect

We collect personal data in the following ways:

  • Contact form submissions — when you book a strategy call, we collect your first name, last name, work email address, company or website name, current marketing platform (optional), and any message you include.
  • Direct email contact — if you email us at info@acciom.co.uk, we retain your email address and the content of your correspondence.
  • Analytics — we may collect anonymised usage data (pages visited, time on site, device type) via privacy-respecting analytics tools. No personally identifiable information is collected through analytics.

2. How We Use Your Information

We use the data you provide to:

  • Respond to your enquiries and schedule discovery or strategy calls
  • Provide the consulting and software services you have requested
  • Send you information relevant to your enquiry (we do not send unsolicited marketing)
  • Comply with legal obligations under UK law

We do not sell, rent, or trade your personal data to any third party.

3. Legal Basis for Processing

Under UK GDPR, we process your personal data on the following lawful bases:

  • Legitimate interests — responding to your enquiry and providing our services.
  • Contractual necessity — where we have entered into or are about to enter into a contract with you.
  • Legal obligation — where we are required by law to retain certain records.

4. Data Retention

We retain your personal data only for as long as necessary to fulfil the purpose for which it was collected. Enquiry data is retained for up to 24 months. Client records are retained for 7 years in line with HMRC requirements.

5. Third-Party Services

We use the following third-party services which may process your data:

  • Vercel — our website is hosted on Vercel's infrastructure. See Vercel's Privacy Policy.
  • Emailit — we use Emailit to send transactional email (e.g. your strategy call confirmation). See Emailit's Privacy Policy.
  • GitHub — our source code is hosted on GitHub. No personal data from website visitors is stored in our repositories.

6. Cookies

This website uses only essential functional cookies required for the site to operate. We do not use tracking cookies, advertising cookies, or third-party cookies for behavioural profiling. You can control cookies through your browser settings.

7. Your Rights

Under UK GDPR you have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate personal data
  • Request deletion of your personal data (the "right to be forgotten")
  • Restrict or object to the processing of your personal data
  • Data portability — receive your data in a structured, machine-readable format
  • Withdraw consent at any time (where processing is based on consent)

To exercise any of these rights, email us at info@acciom.co.uk. We will respond within 30 days.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data has been mishandled.

8. Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. Our website is served over HTTPS. Contact form submissions are transmitted securely and stored only in our email systems.

9. International Transfers

Your data is stored and processed within the UK and European Economic Area (EEA). Where any processor operates outside the EEA, we ensure appropriate safeguards are in place in accordance with UK GDPR.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect any changes. Continued use of the website after changes are posted constitutes acceptance of the updated policy.

11. Contact Us

For any questions about this Privacy Policy or how we handle your data:

  • Email: info@acciom.co.uk
  • Company: Acciom Limited
  • Company Number: 11862326
  • Registered in England and Wales