Welcome to Acciom Limited (Company Registation: 11862326), refered to from now as Acciom! Protecting your privacy is our utmost priority. This Privacy Policy outlines how we collect, use, and safeguard your personal data when you access our website and utilise our service and software solutions. Please read this policy carefully to understand our practices.
Information We Collect:
We may collect various types of personal data from you, including:
| Field | API Endpoint & Part | Use | Storage |
|---|---|---|---|
channelId | youtube.channels.list(part=snippet) | Unique identifier for all subsequent queries. | ChannelProfile.external_channel_id |
title, description | youtube.channels.list(part=snippet) | Displayed in UI; used for niche-match and tone analysis. | ChannelProfile.platform_title, bio |
publishedAt | youtube.channels.list(part=snippet) | Determines channel age (1-, 3-, 6-month cohorts). | ChannelProfile.joined_at |
thumbnails | youtube.channels.list(part=snippet) | Visual branding in dashboards. | JSONB in ChannelProfile.metadata_json |
subscriberCount | youtube.channels.list(part=statistics) | Baseline for SMART goal “gain X subscribers.” | Stored in AnalyticsRecord snapshots |
viewCount, videoCount | youtube.channels.list(part=statistics) | Benchmarks for cohort comparison (e.g. peers with ≥X views in first 3 months). | PeerChannelStats aggregates |
| Field | API Endpoint & Part | Use | Storage |
|---|---|---|---|
videoId | youtube.videos.list(part=snippet,contentDetails) | Unique key for analytics and recommendations. | Video.external_video_id |
title, description | youtube.videos.list(part=snippet) | NLP for niche inference, hooks extraction, script-outline seeds. | Video.title, Video.description |
publishedAt | youtube.videos.list(part=snippet) | Timeline for performance snapshots; trend alignment. | Video.published_at |
tags[] | youtube.videos.list(part=snippet) | Identify thematic keywords; inform hashtag and SEO suggestions. | JSONB in Video.metadata_json |
categoryId | youtube.videos.list(part=snippet) | Map to high-level niches (e.g. “Education,” “Gaming”). | Video.metadata_json |
duration | youtube.videos.list(part=contentDetails) | Recommend optimal video length based on peer performance. | Video.duration_sec |
| Field | API Endpoint & Part | Use | Storage |
|---|---|---|---|
viewCount | youtube.videos.list(part=statistics) | Popularity trends; SMART goal progress tracking. | AnalyticsRecord.views per snapshot |
likeCount | youtube.videos.list(part=statistics) | Engagement indicator; suggests CTAs (e.g. “Ask viewers to like”). | AnalyticsRecord.likes |
commentCount | youtube.videos.list(part=statistics) | Measure of conversation; triggers real-time engagement prompts. | AnalyticsRecord.comments |
favoriteCount | youtube.videos.list(part=statistics) | (Rarely used) baseline metric. | Stored if needed |
shareCount | *Not directly available* | Inferred via Social API integrations (e.g. Twitter shares). | Aggregated in Recommendation.payload |
Snapshots: A cron job fetches these stats hourly or daily into AnalyticsRecord for trend analysis and goal tracking.
| Field | API Endpoint & Part | Use | Storage |
|---|---|---|---|
commentId, authorDisplayName | youtube.commentThreads.list(part=snippet) | Identify top commenters; personalize engagement suggestions. | Aggregated metrics only |
textOriginal | youtube.commentThreads.list(part=snippet) | NLP to surface recurring questions; suggest follow-up hooks. | Temporary in Recommendation.payload, then purged |
likeCount on comments | youtube.commentThreads.list(part=snippet) | Flag high-value comments for pinning or reply. | Aggregated per video in AnalyticsRecord |
Privacy Note: Raw comment text is only held briefly to extract keywords/phrases for recommendations, then discarded.
| Field | API Endpoint & Part | Use | Storage |
|---|---|---|---|
transcriptText | youtube.captions.list & caption download service | Topic modeling; script-outline and hook generation. | JSONB blob in Video.metadata_json, then tokenized |
| Data | Source | Use | Storage |
|---|---|---|---|
| Niche Inference | Channel & video metadata, transcripts | Classify user’s niche for cohort benchmarking and SMART goals. | ChannelProfile.metadata_json |
| Peer Cohort Metrics | Aggregated other channels | 1-, 3-, 6-month cohort benchmarking (≥X views/comments). | PeerChannelStats |
| Engagement Triggers | Comment NLP, stats ratios | Real-time prompts (e.g. “Reply to question about X”). | Recommendation (type="real_time") |
| Future Strategy Tips | Pattern mining on top-peer videos | AI-driven advice (e.g. “Use a provocative question in first 5s”). | Recommendation (type="future") |
metadata_json): Retained up to 30 days, then purged. Used for debugging and audit.AnalyticsRecord, PeerChannelStats): Retained ≥12 months for long-term trend and goal analysis.Recommendation): Real-time tips expire after 7 days; future strategy tips persist until applied or dismissed.GoCreator collects only officially permitted YouTube Data API fields—channel info, video metadata, statistics, comments counts, and transcripts—to power its five core modules:
Use of Collected Information:
We use YouTube API Services to retrieve your channel and video data. We use the collected data for the following purposes:
Use of Cookies:
At Acciom, we use cookies to enhance your browsing experience and improve the functionality of our website and services. Cookies are small text files that are stored on your device when you visit our website. They help us gather information about your interaction with our site and tailor it to your preferences. By using our website, you consent to the use of cookies as described in this Privacy Policy.
1. First-Party Cookies:
We use first-party cookies for general analytics, personalisation of the user experience, troubleshooting, and performance feedback. These cookies allow us to track how you navigate our site, analyze user behavior, and identify any technical issues to enhance your overall experience.
2. Third-Party Cookies:
Third-party cookies are employed for advertising and general visitor tracking. These cookies are provided by our trusted partners and service providers. They help us understand how you interact with our site and enable us to show you relevant advertisements based on your interests. These cookies also assist us in measuring the effectiveness of our marketing campaigns.
3. Types of Cookies:
4. Managing Cookies:
You have the option to manage and delete cookies through your browser settings. However, please note that disabling or deleting cookies may affect your browsing experience and limit certain features of our website.
5. Cookie Consent:
By using our website, you consent to the use of cookies as outlined in this Privacy Policy. If you do not agree to the use of cookies, you may adjust your browser settings accordingly.
6. Changes to Cookie Policy:
We may update our Cookie Policy from time to time to reflect changes in technology or legal requirements. Any changes will be communicated through our website.
Payment Information:
When you choose to pay for our services, we collect and process your payment details securely. This may include one-time fees, recurring fees, or a combination thereof, depending on the packages selected.
Advertisements:
We may use collected data for remarketing or retargeting purposes. This helps us deliver relevant advertisements to enhance your experience and inform you about our offerings.
Data Security:
We adhere to strict data security measures to protect your personal information. Your data is stored on secure servers with limited access to authorised personnel only.
GDPR Compliance:
We are committed to complying with the General Data Protection Regulation (GDPR) and other relevant data protection laws. Your rights are respected, and we ensure your data is processed lawfully and transparently.
Data Subject Access Requests:
You have the right to access, correct, or delete your personal data held by Acciom. For Data Subject Access Requests or inquiries, please contact us at info@acciom.co.uk.
Data Retention:
We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Users can:
Third-Party Services:
We may use trusted third-party services to enhance our operations. Our use of YouTube API Services is governed by Google’s Privacy Policy (https://www.google.com/policies/privacy). These parties have access to your personal data solely for the purpose of performing specific tasks on our behalf.
Changes to this Policy:
We may update this Privacy Policy from time to time. Any changes will be communicated to you through our website or other appropriate means.
Contact Us:
If you have any questions, concerns, or requests regarding the use of cookies, our Cookie Policy, your personal data or this Privacy Policy, please reach out to us at info@acciom.co.uk.
Thank you for trusting Acciom with your business needs. Your data privacy is essential to us, and we are committed to providing you with exceptional SaaS solutions while ensuring your information is secure and respected. We appreciate your trust in Acciom and are committed to providing you with a personalised and seamless user experience while safeguarding your privacy.
Last updated: 2025/05/30
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